Discover NZ Motorhomes Rental Terms for travel between 01-Jan-2007 and 31-Dec-2009
Rental Terms and Conditions
Rates
- All rates are in New Zealand Dollars and include Goods and Service Tax (GST) of 12.5%
- All rates are subject to change without notice.
- Minimum hire period is 7 calendar days.
- Hire rates include unlimited mileage.
Insurance
-Insurance does not cover hirer's personal property.
-Insurance does not apply to reckless driving or driving under the influence of drugs/ alcohol.
-The hirer is responsible for the first NZ$3000* of any accident claim (see bond)
-Drivers for 2 berth Econo, 2 berth Standard and 2 berth S/T Econo must be over 18 years old with a minimum 2 years driving experience, and hold a current valid N.Z. Drivers license or approved international driver's license.
- All drivers for other vehicles must be over 21 years old with a minimum 2 years driving experience, and hold a current valid N.Z. Drivers license or approved international driver's license.
Bond
- A bond of NZ$3000 for all Vehicles is required for drivers over 21, and for drivers between 18 and 21 the bond is NZ$3500. The bond is taken by way of credit card imprint and is destroyed after the vehicle has been returned in clean, undamaged condition and with the toilet and waste tank emptied.
- This bond will be used if any damage or claim occurs and/or money deducted to cover expense due to:
Camper returned in "Dirty" or "unreasonable" condition, Toilet Cassette not emptied, Camper returned beyond the agreed time
18 to 21 year old require a bond of NZ$3500.00
We reserve the right to substitute a similar or superior vehicle to the hirer. This excludes any breach of contract on our part or refund to the hirer.All prices and Specifications are subject to change due to fleet upgrades or changes.
All vehicles are supplied with full fuel tanks and must be returned with full fuel tanks or costs will be deducted from the bond.
One way rentals are available subject to the term of hire. (Relocation fees may apply) All parking and or speeding infringements will be deducted from the bond.
Cancellation
Booking deposit paid at time of booking confirmation is non refundable. In addition to this the following penalties will apply:
- Cancellations made 30 days or more prior to pick up incur an additional NZ$150.00 administration fee.
- Cancellations made 30-14 days prior to pick up - 50% of the cost of your rental is charged
- Cancellations made 14-0 days prior to pick up - 100% of the cost of your rental is charged
Travel insurance
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Discover NZ Motorhomes Insurance
Insurance
- The hirer is responsible for the first NZ$3000 for 21+drivers and NZ$3500 for 18 to 21 year old of any accident claim.
- Drivers for 2 berth Econo, 2 berth Standard and 2 berth S/T Econo must be over 18 years old with a minimum 2 years driving experience, and hold a current valid N.Z. Drivers license or approved international driver's license.
- All drivers for other vehicles must be over 21 years old with a minimum 2 years driving experience, and hold a current valid N.Z. Drivers license or approved international driver's license.
- Insurance does not cover hirer's personal property.
- Insurance does not apply to reckless driving or driving under the influence of drugs/ alcohol.
Auckland depot
Auckland is a serviced non depot location.
Office Hours
Monday - Sunday 8am-5pm
Open on Public Holidays
Pick Up Instructions
Vehicles must be picked up during office hours. After hour pick ups may be possible but are at the discretion of Discover NZ Motorhomes and may also come with an extra fee.
Drop Off Instructions
Vehicles must be dropped off between 8am and 4.30pm.
Delivery by Arrangement
We can meet you at Auckland Airport at no extra charge
Auckland Airport depot
Auckland is a serviced non depot location.
Office Hours
Monday - Sunday 8am-5pm
Open on Public Holidays
Pick Up Instructions
Vehicles must be picked up during office hours. After hour pick ups may be possible but are at the discretion of Discover NZ Motorhomes and may also come with an extra fee.
Drop Off Instructions
Vehicles must be dropped off between 8am and 4.30pm.
Delivery by Arrangement
We can meet you at Auckland Airport at no extra charge
Blenheim depot
Blenheim is a serviced non depot location.
Office Hours
Monday - Sunday 8am-5pm
Open on Public Holidays
Pick Up Instructions
Discover Motorhomes do not have an actual branch in Blenheim but are happy to service your vehicle hire to this location. You will be provided full contact details of the supplier on your confirmation invoice. Vehicles must be picked up during office hours. After hour pick ups may be possible but are at the discretion of Discover NZ Motorhomes and may also come with an extra fee.
Drop Off Instructions
Vehicles must be dropped off between 8am and 4.30pm by arrangement..
Christchurch depot
Address: 52 Lawford Road
, West Melton
, Christchurch
, Christchurch
, NZ
O Office Hours
Monday - Sunday 8am-5pm
Open on Public Holidays
Pick Up Instructions
Once you are ready to pick-up the vehicle, PLEASE CALL FREE TO ARRANGE A COLLECTION POINT AT THE AIRPORT OR CHRISTCHURCH HOTEL AS SOON AS PRACTICAL TO RECONFIRM ANY ARRANGMENTS. From the airport you will be shuttled to the Depot where we will provide you with copies of the rental contract and supply a full introduction to the vehicle. We will also advise you of the return procedures for the location you are returning to at the completion of your contract. Vehicles must be picked up during office hours. After hour pick ups may be possible but are at the discretion of Discover NZ Motorhomes and may also come with an extra fee
Drop Off Instructions
Vehicles must be dropped off between 8am and 4.30pm.
One Way Rentals
One way rentals are available between branches
Christchurch Airport depot
Address: 52 Lawford Road
, West Melton
, Christchurch
, Christchurch
, NZ
O Office Hours
Monday - Sunday 8am-5pm
Open on Public Holidays
Pick Up Instructions
Once you are ready to pick-up the vehicle, PLEASE CALL FREE TO ARRANGE A COLLECTION POINT AT THE AIRPORT OR CHRISTCHURCH HOTEL AS SOON AS PRACTICAL TO RECONFIRM ANY ARRANGMENTS. From the airport you will be shuttled to the Depot where we will provide you with copies of the rental contract and supply a full introduction to the vehicle. We will also advise you of the return procedures for the location you are returning to at the completion of your contract. Vehicles must be picked up during office hours. After hour pick ups may be possible but are at the discretion of Discover NZ Motorhomes and may also come with an extra fee
Drop Off Instructions
Vehicles must be dropped off between 8am and 4.30pm or by arrangement.
One Way Rentals
One way rentals are available between branches
Greymouth depot
Greymouth is a serviced non depot location.
Office Hours
Monday - Sunday 8am-5pm
Open on Public Holidays
Pick Up Instructions
Discover Motorhomes do not have an actual branch in Greymouth but are happy to service your vehicle hire to this location. You will be provided full contact details of the supplier on your confirmation invoice. Vehicles must be picked up during office hours. After hour pick ups may be possible but are at the discretion of Discover NZ Motorhomes and may also come with an extra fee.
Drop Off Instructions
Vehicles must be dropped off between 8am and 4.30pm.
Delivery by Arrangement
We can meet you at Auckland Airport at no extra charge
Nelson depot
Address: 388 Patons Road
, Richmond
, Nelson
, Nelson
, NZ
Office Hours
Monday - Sunday 8am-5pm
Open on Public Holidays
Pick Up Instructions
Vehicles must be picked up during office hours. After hour pick ups may be possible but are at the discretion of Discover NZ Motorhomes and may also come with an extra fee.
Drop Off Instructions
Vehicles must be dropped off between 8am and 4.30pm.
Picton depot
Picton is a serviced non depot location.
Office Hours
Monday - Sunday 8am-5pm
Open on Public Holidays
Pick Up Instructions
Vehicles must be picked up during office hours. After hour pick ups may be possible but are at the discretion of Discover NZ Motorhomes .
Drop Off Instructions
Vehicles must be dropped off between 8am and 4.30pm.
Queenstown depot
Queenstown is a serviced non depot location.
Office Hours
Monday - Sunday 8am-5pm
Open on Public Holidays
Pick Up Instructions
Discover Motorhomes do not have an actual branch in Queenstown but are happy to service your vehicle hire to this location. You will be provided full contact details of the supplier on your confirmation invoice. Vehicles must be picked up during office hours. After hour pick ups may be possible but are at the discretion of Discover NZ Motorhomes and may also come with an extra fee.
Drop Off Instructions
Vehicles must be dropped off between 8am and 4.30pm.
Delivery by Arrangement
We can meet you at Auckland Airport at no extra charge
Queenstown Airport depot
Queenstown is a serviced non depot location.
Office Hours
Monday - Sunday 8am-5pm
Open on Public Holidays
Pick Up Instructions
Discover Motorhomes do not have an actual branch in Queenstown Airport but are happy to service your vehicle hire to this location. You will be provided full contact details of the supplier on your confirmation invoice. Vehicles must be picked up during office hours. After hour pick ups may be possible but are at the discretion of Discover NZ Motorhomes and may also come with an extra fee.
Drop Off Instructions
Vehicles must be dropped off between 8am and 4.30pm.
Delivery by Arrangement
We can meet you at Auckland Airport at no extra charge
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