Brumby Campers AU Rental Terms for travel between 01-Jan-2007 and 31-Dec-2008Backpacker Sleepervans and Brumby Campers runs a modern fleet of vehicles which is updated regularly and serviced to the highest standards. All inclusive hire charges:
All hire charges include Australian Goods and Services Tax (GST) and daily insurance and 2% Local State Tax. You have unlimited mileage. Freshly laundered linen, all cooking equipment, crockery and cutlery is supplied. There is a charge for a colour TV, barbecue, picnic set, snow chains, cell phone, child restraint and bike rack. The hirer and other authorised drivers must be 21 years of age or over and produce a valid full drivers licence. Special conditions apply to drivers aged 18 to 20 years. Australia recognises drivers licences issued by your own country, as well as International drivers licenses. If you are a member of an Automobile Association bring your membership card with you and gain additional privileges and information on travel throughout Tasmania.
Road assistance
A 24 hour freecall helpline is there should you require on-road assistance.
Maintenance and Repairs
You are authorised to effect minor repairs up to AU$100.00. This will be refunded upon presentation of a GST invoice. If major repairs are needed, protect yourself by getting us to authorise it first. Problems encountered with the vehicle or equipment must be reported to Backpacker Sleepervans or Brumby Campers as soon as practicable. This gives Backpacker Sleepervans or Brumby Campers the opportunity to rectify the problem within the rental period. Failure to do so will compromise any claim that may eventuate after the hire is finished. In all cases the responsibility of Backpacker Sleepervans or Brumby Campers is limited to refunding for the time that the vehicle was actually in repair. No alternative accommodation or food items will be paid for during down time. Malfunction of items such as but not limited to Radio/Cassette/CD players, Stove, Cooler box, Water pump, are not considered mechanical breakdowns and downtime will not be paid for these items. Retrospective claims will not be accepted. Vehicle Security Deposit:
Standard comprehensive insurance cover is included in the daily rental rate, a standard vehicle security deposit of AU$5,000.00 applies.
On collection of the vehicle the Customer agrees to pay a Vehicle Security Deposit and authorises the owner to deduct from the Security deposit any amounts due by them to the owner arising out of the Agreement. The vehicle Security Deposit can be reduced and this is determined by which Excess Reduction Options is selected.
We offer two options to reduce this excess:
Excess Reduction Option 1 AU$20 per day (maximum charge of AU$1000)
The excess is reduced to AU$2500, which is held as your security deposit. The AU$2500 is taken as an authorization on your credit card when the vehicle is collected. Option 2 AU$35 per day (maximum charge of AU$1900)
The excess is reduced to Nil. A security deposit of AU$220 is taken to ensure the vehicle is returned clean with an empty toilet and full of fuel or any traffic infringements. The AU$220 is taken as an imprint of your credit card.
An additional excess of AU$1200.00 shall apply to single vehicle accidents or where details of a third party vehicle are not supplied. Full Cost of Liability Applies If: - Any water related damage, which includes but is not limited to:
- Any vehicle submersion
- Contact with salt water
- Creek or river crossing
- Driving through low plain flooded areas
- Beach driving.
If the terms of the Rental Agreement are breached the hirer will be responsible for the total cost of any damage. This will also include any damage caused by willful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle) and driving under the influence of alcohol or drugs. Exclusions to the excess reduction - Personal belongings: We recommend the hirer does not leave valuables in the vehicle and that they take out personal insurance.
- The incorrect use of fuel (fuel being diesel or petrol). The hirer will be responsible for any associated cost.
- The cost to retrieve or recover a vehicle which has become bogged
- The cost to replace keys, which have become lost, or retrieval of keys, which have been locked in a vehicle.
- Overhead and underbody damage to the vehicle.
- Any damage arising from misjudgment of dimensions
- Driving on restricted roads.
- Any costs associated with breakdown or accident on unsealed roads.
- Damage to mechanical parts or the interior of the vehicle due to misuse or negligence.
Hire period Minimum is 5 days. Collect from 8 am onwards on your first day of hire and return no later than 5 pm on the last day. Late pickups are available on request. An after hours fee will apply. Days of hire are calculated on the number of actual calendar days you have the Backpacker Sleepervan or Brumby Campervan. Vehicles are restricted to Tasmania.
Accidents and Breakdowns: The liability of Backpacker Sleepervans or Brumby Campervans extends to either replacing your vehicle with a similar one, or refunding your hire charge for any days you lose the total use of the vehicle.
Pets or livestock are not permitted in any Backpacker Sleepervan or Brumby Campervan.
What you need to know - your conditions of hire. Read this carefully.
Prices may be subject to change due to factors beyond the control of Backpacker Sleepervans or Brumby Campervans. Any changes in price affecting a client between the time of booking and payment received will be advised immediately. The company takes no responsibility for any detention, delay, loss, damage or injury that a hirer might experience no matter how it is caused or by whom. The companys rental agreement is the sole contract for hiring the vehicle, between the company and the hirer and passenger(s). No refunds are payable on accommodation, or Backpacker Sleepervans or Brumby Campervan not being available, where a hirer or passenger amends, cancels or seeks to vary agreements after departure. These conditions cannot be varied or altered or waived by any employee, agent or representative of the company or by anyone providing services or facilities. The company cannot be bound by any representative or statement unless it is confirmed in writing by the companys directors or management. Your travel agent will forward deposits and other payments to us on your behalf, but your travel agent is not our agent for the purpose of the receipt of monies. The company reserves the right to provide a comparably high standard vehicle where a booked vehicle becomes unavailable through servicing or reasons beyond their control. Disclaimer: all illustrations and text are representations only and slight variations may occur from time to time. Driving your Backpacker Sleepervan and Brumby Campervan in Tasmania. The speed limit on the open road is 110 kph (60 mph). 100 kph is the recommended limit for your Sleepervan or Campervan. In built-up areas the limit is 50 kph (30 mph).
Driving fines If you are fined or penalised for breaching any traffic laws, you are liable for the fine and/or associated administration costs.
Cancellations.
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
Once a booking has been confirmed and a deposit paid the booking is considered live and is subject to the cancellation policy.
32 days and over Deposit retained
23 - 32 days - 20% of total reservation cost
13 - 22 days - 40% of total reservation cost
4 - 12 days - 75% of total reservation cost
Under 4 days and No Show -100% of total reservation cost.
No refunds for cancellations made after the travel or travel date has commenced. Major Credit Cards accepted: Mastercard and Visa.
Travel insurance
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
Deposit and payments.
When you receive your confirmation a deposit of AU$500 is required to secure the booking. The balance of monies owing to Backpacker Sleepervans or Brumby Campervans is required 28 days before hire commences. Cancellation fees apply.
Fuel
All vehicles are supplied with a full tank of fuel at the start of hire, and must be returned with a full tank at the end of your hire. Any costs or damage arising from incorrect or contaminated fuel being added to the fuel tank shall be at the hirers expense.
Travel Information Pack
Included in every campervan is a Travel Information Pack - this includes details on camping grounds, maps, Tasmania traffic rules, sightseeing brochures and general information.
Backpacker Sleepervans and Brumby Campervans Locations [Vehicle collection & return]
Pick up/drop off is Hobart and Launceston
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Brumby Campers AU InsuranceWe offer two options to reduce this excess:
Excess ReductionOption 1 AU$20 per day (maximum charge of AU$1000)
The excess is reduced to AU$2500, which is held as your security deposit. The AU$2500 is taken as an authorization on your credit card when the vehicle is collected. Option 2 AU$35 per day (maximum charge of AU$1900)
The excess is reduced to Nil. A security deposit of AU$220 is taken to ensure the vehicle is returned clean with an empty toilet and full of fuel or any traffic infringements. The AU$220 is taken as an imprint of your credit card.
An additional excess of AU$1200.00 shall apply to single vehicle accidents or where details of a third party vehicle are not supplied. Full Cost of Liability Applies If: - Any water related damage, which includes but is not limited to:
- Any vehicle submersion
- Contact with salt water
- Creek or river crossing
- Driving through low plain flooded areas
- Beach driving.
If the terms of the Rental Agreement are breached the hirer will be responsible for the total cost of any damage. This will also include any damage caused by willful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle) and driving under the influence of alcohol or drugs. Exclusions to the excess reduction - Personal belongings: We recommend the hirer does not leave valuables in the vehicle and that they take out personal insurance.
- The incorrect use of fuel (fuel being diesel or petrol). The hirer will be responsible for any associated cost.
- The cost to retrieve or recover a vehicle which has become bogged
- The cost to replace keys, which have become lost, or retrieval of keys, which have been locked in a vehicle.
- Overhead and underbody damage to the vehicle.
- Any damage arising from misjudgment of dimensions
- Driving on restricted roads.
- Any costs associated with breakdown or accident on unsealed roads.
- Damage to mechanical parts or the interior of the vehicle due to misuse or negligence.
Hobart depotAddress: 94 Kennedy Drive
, Cambridge
, Hobart
, Tasmania
, AU
Office hours: 9 am - 5 pm weekdays
Collect from 8 am onwards on your first day of hire and return no later than 5 pm on the last day. Late pickups are available on request. An after hours fee will apply. Launceston depotLaunceston is a serviced non depot location.Office hours: 9 am - 5 pm weekdays
Collect from 8 am onwards on your first day of hire and return no later than 5 pm on the last day. Late pickups are available on request. An after hours fee will apply. |
